CRM solutions are basically expected to streamline administrative processes in sales, marketing and after-sales services activities, protect customer relationships and increase the profitability of focusing on the customer.

In addition to the basic functions expected from CRM applications, Netax Bilişim uses technology to better recognize customers, collect and centralize customer data from multiple channels, process and make sense of the collected data with various methods, and optimize customer relations.

With Netax:

• Make a difference in customer relations
• Stand out from the competition
• Discover personalized solutions
• Provide fast, alternative and consistent communication
• Develop customer-centric processes

Wherever competition increases, small differences and details begin to determine the preference between competitors. In these competitive conditions, the most decisive factor that will enable you to stay one step ahead of your competitors is your customer relationships and the management of these relationships. Without CRM support that suits your needs, you may miss growth opportunities by bringing potential customers to your company, and you may lose your existing customers by not being able to meet your customers' needs.

With unique CRM solutions supported by business intelligence offered by Netax, you increase your sales and marketing productivity by using data obtained from cloud, social media and in-house. By managing after-sales customer satisfaction, you can make your customers your brand ambassadors and ensure customer loyalty, which is increasingly important in today's competitive business world.

With Netax CRM solutions, you increase efficiency in contact processes with potential and existing customers and capture new opportunities brought by personalizing your customer relations experiences.